{"id":11520,"date":"2024-08-07T10:56:37","date_gmt":"2024-08-07T08:56:37","guid":{"rendered":"https:\/\/mwrmsb20pm.onrocket.site\/customer-service\/"},"modified":"2026-04-22T22:10:37","modified_gmt":"2026-04-22T20:10:37","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/skysnap.com\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"

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Resources<\/p>\n<\/div>

Customer Service<\/h1><\/div>

At SkySnap, we believe that satisfying our customers is the key to success. Our customer service team is always ready to answer your questions, solve your problems and provide support at every stage of your relationship.<\/p>\n<\/div><\/div><\/div>

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Choose how we can help you<\/h2><\/div><\/div><\/div>
\"Press<\/span><\/div>

Technical support<\/h4><\/div>

Do you have questions about our solutions or services? Our technical team is available to help you configure, integrate and optimize our services.<\/p>\n<\/div>

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Contact us<\/span><\/i><\/a><\/div><\/div><\/div>
\"Product<\/span><\/div>

Presentations and demos<\/h4><\/div>

Want to see how our software can improve your business processes? Make an appointment for a free presentation or demo to see the benefits of our solutions.<\/p>\n<\/div>

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Try SkySnap<\/span><\/i><\/a><\/div><\/div><\/div>
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Pre-purchase consultation<\/h4><\/div>

Undecided? Our team of experts will help you choose the best solution tailored to the specifics of your business, providing full support at every stage of the purchasing decision.<\/p>\n<\/div>

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Make an appointment for a consultation<\/span><\/i><\/a><\/div><\/div><\/div>
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Migration assistance<\/h4><\/div>

Are you transitioning from another system? We provide comprehensive data and process migration support to ensure a smooth transition to our services.<\/p>\n<\/div>

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Contact us<\/span><\/i><\/a><\/div><\/div><\/div>
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Training and onboarding<\/h4><\/div>

Want your team to start using our software as soon as possible? We offer dedicated training and onboarding programs to speed up the adoption of our tools.<\/p>\n<\/div>

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Write to us<\/span><\/i><\/a><\/div><\/div><\/div>
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Subscription management<\/h4><\/div>

Need help managing your subscriptions? Our specialists can help you with plan changes, renewals and payment issues.<\/p>\n<\/div>

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Contact us<\/span><\/i><\/a><\/div><\/div><\/div>
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Command program<\/h4><\/div>

Do you have questions about our referral program? We’d be happy to answer them about how our SkySnap referral program works and profit. Join our program or ask us. We guarantee it’s worth it.<\/p>\n<\/div>

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Refer & Earn Page<\/span><\/i><\/a><\/div><\/div><\/div>
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Improvements<\/h4><\/div>

We regularly improve our product, follow our page with a list of improvements called release notes. You will learn about new features and improvements. <\/p>\n<\/div>

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Read here <\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div>

Changelog<\/p>\n<\/div>

Recent changes to the SkySnap Portal<\/h2><\/div>

We are constantly developing our Portal to meet the expectations of our customers. Follow the latest changes and check out the latest features and improvements. <\/p>\n<\/div>

Release note 2026-04-01<\/span><\/i><\/a><\/div>
Release note 2026-01-29<\/span><\/i><\/a><\/div>
Release note 2025-12-17<\/span><\/i><\/a><\/div>
Release note 2025-11-28<\/span><\/i><\/a><\/div>
Release note 2025-11-04<\/span><\/i><\/a><\/div>
Release note 2025-10-20<\/span><\/i><\/a><\/div>
Release note 2025-10-09<\/span><\/i><\/a><\/div>
Release note 2025-09-15<\/span><\/i><\/a><\/div>
Release note 2025-08-25<\/span><\/i><\/a><\/div>
Release note 2025-02-25<\/span><\/i><\/a><\/div>
Release note 2025-01-17 <\/span><\/i><\/a><\/div>

Let us know if you have suggestions for the development of the SkySnap Portal!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n

Instructions<\/p>\n<\/div>

SkySnap Portal Support Materials<\/h2><\/div>

We have prepared materials presenting the capabilities of the SkySnap Portal. Take a look and see what features are in the Portal and how to take the first steps. <\/p>\n<\/div>

English version:<\/p>\n<\/div>

EN: Overview of Demo sites<\/span><\/i><\/a><\/div>
EN: Create your first project<\/span><\/i><\/a><\/div>
EN: Management of Structures, Data, and Users<\/span><\/i><\/a><\/div>
EN: Connecting WMS service<\/span><\/i><\/a><\/div>
EN: Automatic stockpile recognition<\/span><\/i><\/a><\/div>

Polish version:<\/p>\n<\/div>

EN: Demo Investment Review<\/span><\/i><\/a><\/div>
EN: Basic tools and functions<\/span><\/i><\/a><\/div>
EN: Management of structures, data, users<\/span><\/i><\/a><\/div>
PL: Connecting the WMS service<\/span><\/i><\/a><\/div>
EN: Automatic heap detection<\/span><\/i><\/a><\/div>

Get back to us if you have additional questions or anything left unclear!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

Contact<\/p>\n<\/div>

Contact us<\/h2><\/div>

Don’t hesitate to contact our customer service team. We are here to help!<\/p>\n<\/div>